Frequently Asked Questions
Q: How do I know my order was placed successfully?
You will receive a confirmation email with the details of your order. Check the inbox, spam and junk folder of the email you provided at checkout.
Q: How do I know when my order has shipped?
You will receive an email with your tracking number when your order has shipped.
Q: When will my order arrive?
For ready to ship items:
Standard shipping: 7 business days
Express shipping: 5 business days
Rush shipping: 3 days
For made-to-order styles:
Standard shipping: 4-6 weeks
Express shipping: 3-5 weeks
Q: Do you ship internationally?
Yes, at AMorris Collection we provide world wide shipping.
When placing your order, provide your full shipping address at checkout and you will receive your shipping cost and estimated arrival time. Express shipping is not available for international shipping.
International Orders:
For ready to ship items:
Standard shipping: 10 - 12 business days
For made-to-order styles:
5-6 weeks
Q: What shipping services do you offer?
We offer USPS and UPS.
Q: Do you have payment plan options?
Yes, our website offers ShopPay which allows you to split your total amount into 4 payments.
Q: If I place an order online, can I pick my order up in your store?
Yes, we offer curbside pickup in Southaven, MS. Select store pickup at checkout. You will receive an email when your order is ready for pickup. Please bring your order details when you come in to pick up your order.
Q: I'm not sure which size to choose. Can I have help with sizing?
Yes, you can refer to our sizing chart to help with choosing the best size. If you still have trouble deciding, please email us at info@amorriscollections.com and we will be happy to assist you.
Q: What's your return, exchange & cancellation policy?
When placing an order with us, you are agreeing to the following terms and conditions. AMorris Collection has an all sales are final policy. Our strict no refund, no return, no cancellation and no exchanges applies to all of our products. This is a legal agreement when purchasing from us. There are no exceptions.
Q: How can I contact you with questions?
You may send your question or concern under the "Contact Us" section. We will respond within 24-48 hrs. If we receive your question or concern during the weekend, we will contact you the next business day.